Effective date: October 7, 2026.
This policy describes how Luxe Concierge LLC ("we") handles information collected through theluxconcierge.com.
Information we collect
Information you submit through our contact, trade-in, reservation and credit application forms, such as your name, phone number, email address, vehicle details and, for credit applications, the financial details you provide. We also collect usage data through analytics tools (PostHog), including pages visited, clicks, device and browser details, and session recordings of how the site is used.
How we use it
To respond to your requests, prepare lease quotes, coordinate with dealerships and lenders on your behalf, process reservation payments, and improve the website.
Sharing
We share information with dealerships, lenders and service providers only as needed to complete your request. We do not sell your personal information.
Your choices
California residents may request access to or deletion of their personal information. Contact us at info@theluxconcierge.com.
Contact
Luxe Concierge LLC, 6644 Van Nuys Blvd Unit C, Van Nuys, CA 91405.